Privacy Policy - FRANCESCA MARLOP
Gold letters "FM" with the name "Francesca Marlop" underneath in black on a white background.
Gold letters "FM" with the name "Francesca Marlop" underneath in black on a white background.

Through this website, no personal data of users is collected without their knowledge, nor is it transferred to third parties.

To learn about our cookie policy, which is used to collect information from users, please read the Cookie Policy section of our website.

Basic information about data protection

Below, we inform you about the data protection policy of FRANCESCA MARTINEZ LOPEZ

Who is the Data Controller?

The personal data that could be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activity, owned by FRANCESCA MARTINEZ LOPEZ.

How do we obtain your personal data?

We collect your personal data on several occasions:

  • Whenever you contact us directly, for example through the contact section or any other section where you fill out a web form, or through the customer service lines to request information about our products and services.
  • When you purchase or contract directly with us a product or service.
  • When you participate in our direct marketing campaigns, for example, by accepting the delivery of our newsletter or by participating in a promotion through our websites that requires you to complete an online form with your personal data.

The products and services of FRANCESCA MARTINEZ LOPEZ, as well as their promotional campaigns, are mostly aimed at adults. In this regard, we will only collect and process your personal data if you are at least 16 years old.  The possibility of verifying the age of the individuals who provide personal data is reserved. Any data from a minor under 16 years of age will be deleted.

We would appreciate it if you could help us keep your personal data up to date by informing us of any changes to your contact details or preferences.

What information can we obtain about you?

Through the various services and contact channels described in this Privacy Policy, the following types of data about you may be collected depending on your relationship with the Data Controller:

  • Customers and users: Identifiable and contact data: name, address, phone numbers, email address. Financial data: bank account number / credit card number.        
  • Applicants: Identification and contact details: name, address, phone numbers, email address. Academic and professional details: studies completed and qualifications held. Employment and Social Security data: personal characteristics: marital status, date and place of birth, age, gender, nationality and percentage of disability.

For what purposes do we process your personal data?

As a user of the website, we will process the personal data you provide to us for the purpose of responding to the query you have submitted and providing you with commercial information about the company's products and services.

As subscribers to our Newsletter, we will process the personal data you provide us with the purpose of sending you our commercial communications in a timely manner.

As a customer, we will process your data to provide you with the requested service and to manage the administrative and commercial aspects of our client portfolio.

Due to their status as Applicants, the data provided will be processed solely for the current or future personnel selection processes carried out by the company.

What is the legitimacy for the processing of your data?   

User and Subscriber: GDPR Article 6.1.a) consent of the interested party for the processing of their personal data for one or more specific purposes.

Customer: GDPR Article 6.1. b) the processing is necessary for the execution of a contract to which the data subject is a party, or for the performance of pre-contractual measures at the data subject’s request. GDPR Article 6.1. a) consent of the data subject for the processing of their personal data for one or more specific purposes

Applicants: GDPR Article 6.1.c) the processing is necessary for the fulfillment of a legal obligation applicable to the controller.

For other treatment activities that may not appear in this privacy policy, please contact the Data Controller to request more information.

For how long will we keep your data?

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine any possible responsibilities that may arise from that purpose, in addition to the periods established by the regulations on archives and documentation.

To whom will we communicate your data?

In general, personal data will not be communicated to third parties, except where required by law, including communications to organizations directly related to the controller (Tax, labor and accounting advisors; financial institutions; the State Agency for Tax Administration; training companies; the entity entrusted with the management of labor risk matters; the National Social Security Institute; the General Treasury of Social Security; trade union organizations; companies responsible for marketing and advertising; and personnel selection companies). State security forces and bodies, judicial authorities, public prosecutor’s offices.

Although it is not possible to guarantee absolute protection against intrusion when transmitting data over the internet or from a website, we strive to maintain the necessary physical, electronic, and procedural protection measures to ensure the protection of your information in accordance with the applicable data protection requirements.

All your data is stored on secure servers (or secure physical copies) owned by us or our data processors, and to access them and use them, our security criteria and policies apply (or other equivalent policies of our data processors).

Do we perform international data transfers?

FRANCESCA MARTINEZ LOPEZ does not plan any international data transfers.

 

How do we keep your data protected?

To ensure the protection and maintain the security, integrity, and availability of your data, we use various security measures.

Although it is not possible to guarantee absolute protection against intrusion when transmitting data via the internet or from a website, both we and our data processors make every effort to maintain physical, electronic, and procedural protection measures to ensure the protection of your data in accordance with the applicable legal requirements in this regard. Among the measures we use include the following:

  • limit access to your data to only those individuals who need to know it in order to perform the tasks they perform;
  • as a general rule, transfer the collected data in encrypted format;
  • store the most sensitive data (such as bank details) only in encrypted format;
  • installing perimeter protection systems for computer infrastructures (firewalls) to prevent unauthorized access, for example, by hackers; and
  • monitor access to computer systems on a regular basis to detect and stop any misuse of personal data.

In those cases where we have provided you (or you have chosen) with a password that allows you to access certain parts of our websites or any other portal, application or service under our control, you are responsible for keeping it secret and for complying with all other security procedures that we notify you of. You may not share your password with anyone.

Create a Client Account at FRANCESCA MARTINEZ LOPEZ

FRANCESCA MARTINEZ LOPEZ offers you a personal online customer account that will allow you to access all the applications without having to register again, and especially to websites and applications from

Your customer account will be assigned a personal global ID (ID) that will be valid for all applications. FRANCESCA MARTINEZ LOPEZ will separately store all your customer account data. These data will not be synchronized with any other data you already have (although some of them may be identical). The processing of your data will be carried out in accordance with Article 6, paragraph 1, letter b) of the GDPR.

Your access credentials (email address/username and password) allow you, once identified, to access different applications since each application sends its credentials to the FRANCESCA MARTINEZ LOPEZ login server, where they are verified before granting access. Once the data is verified, the server authorizes the application’s access to your personal information. In this way, each application can address you directly by name and display your personal settings, provided that you have saved it and the application supports this function.

You can delete your customer account at any time on www.francescamarlop.com. However, please note that this will affect all the information linked to the account. Your account will be completely deleted and you will no longer be able to use it for any of the connected applications. If you are sure that you want to delete your account, access it and select the Delete account option in the menu to delete it. If you delete your customer account, your personal data will be deleted in accordance with the internal process set by the Data Erasure Officer.

What rights can the interested parties exercise?

Any person has the right to obtain confirmation regarding the treatments that are carried out with their data by FRANCESCA MARTINEZ LOPEZ

You may exercise your rights of access, rectification, deletion and portability of your data, as well as the right to limit and object to the processing thereof, as well as the right not to be subject to decisions based solely on the automated processing of your data, and to withdraw the consent given, before FRANCESCA MARTINEZ LOPEZ.   40435839E. C/ Lluís Companys, 17 – 17150 – SANT GREGORI – GIRONA. Alternatively, send an email to info@francescamarlop.com, indicating in the subject «Data Protection».

In addition, the interested party may contact the Data Protection Supervisory Authority competent to obtain additional information or file a complaint.

PRIVACY

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